Privacy Policy
Last updated 15 October 2026
Who we are
Flavr Web Dev Ltd (company number 14994358), registered in England and Wales ("we", "us") makes Reroute, a macOS app sold as a one-time purchase under the Flavr Apps name. For any privacy question, email support@flavrapps.com.
The app is private by design
Reroute runs entirely on your Mac. Traffic from the apps you choose goes from your Mac to the proxy you configure, and nowhere else. We never see, store or have access to that traffic, the sites your apps visit, or your proxy details. The app makes no advertising or analytics calls.
The app makes three kinds of request of its own, and nothing else:
- Licence checks go to Lemon Squeezy's licence service, to activate and validate your licence key.
- Update checks go to our update feed (updates.flavrapps.com), a request that includes your app version.
- Proxy tests: when you press Test, the app fetches Cloudflare's public connection-check page (www.cloudflare.com/cdn-cgi/trace) through that proxy, to show you the IP address and country the proxy presents. Cloudflare sees the request coming from your proxy.
Proxy passwords stay on your Mac, in your Keychain and in a root-only file that only Reroute's system extension reads.
What we collect
- Your email address and order details, given at checkout so Lemon Squeezy can send your receipt and licence key, and so we can help if you contact support.
- Licence activations: Lemon Squeezy records which licence key was activated and a name for each Mac (its computer name), so the 3-Mac limit works.
- Messages you send us, if you email support.
- Server logs: this website's server keeps standard request logs (IP address, page, browser) for security and troubleshooting.
Why we use it
- To perform our contract with you: sell you a licence, deliver your key and validate it.
- Legitimate interests: keep the website and licensing secure, and answer support requests.
- Legal obligations: tax and accounting records.
Who processes your data
- Lemon Squeezy: payments, licence keys, receipts and invoicing, as our Merchant of Record.
- Hetzner: hosts this website.
- Cloudflare: runs this website's DNS and stores the app's update downloads.
Retention
We keep purchase and licence records for as long as needed to support your licence and as required for tax and accounting (generally up to 6 years). Server logs are kept for a short time.
Your rights
Under UK GDPR you can ask to access, correct or erase your data, restrict or object to its use, or take a copy. Email support@flavrapps.com. You can also complain to the Information Commissioner's Office (ico.org.uk).
Changes
We may update this policy. The date at the top shows the latest version.